high season timesDECEMBER 18th - JANUARY 10th

arrival & departure times | 8am-10am & 4pm-5pm

Daycare Closed from Dec 21st - Jan 14th

Dog wearing glasses


about PAWSS

Dog sitting

Pets at Whitford Spa and Stay is a boarding animal facility that has been operating since 2016 and is owned by the Bailey family.

Fiona Bailey grew up in the country of Kent, South East England and has always been surrounded by a menagerie of animals. When the opportunity arose it was the perfect time for Fiona to open up the boarding facility, now affectionately known as Pets At Whitford Spa and Stay – PAWSS.

Since the creation of PAWSS, we as a team, strive to maintain a facility and environment which reflects what we stand for:

  • We are happy, motivated, and professional.
  • We are proud of our personalized services for each pup and their owner and believe in understanding and catering to individual needs. We will always do our best to accommodate and meet the needs of our clients.
  • The PAWSS Team is a tight-knit group with a common genuine passion for all pets in our care. We ensure all staff are qualified and/or trained and pride ourselves on our positive environment.
  • We are committed to our clients, the pets, and each other.

Not only will your pet be having a blast, but we can also ensure they will be in safe hands. We use positive reinforcement techniques in all interactions with dogs in our care. This means we praise and give toys, environment, and/or food treats to reward your dog when they do something good.  We believe trust is crucial in all human and animal relationships.

Only the best

What to Expect

Dog looking back at owner
Dog Daycare

Our Day Care facility runs Monday to Friday and offers a social space for your dog to exercise, learn new fun things and generally hang out.

We open for drop off where the dogs meet and greet each other in a controlled environment; we ask that your dog is in between 7-10am and only picked up between 2-6pm so that disruption throughout the day is kept to a minimum.

Through the morning various activities will happen with our team and your dogs, they can participate and join in or they have lots of areas they can sit back and enjoy watching the action.

All dogs have a period of rest during the day, where they get to lounge on their beds and re-energise for the afternoons session. During the afternoon they are back out with the pack and enjoy more social time before going home by 6pm when usually they can sleep and dream the night away about all their big adventures!

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Dog sitting in bath
Dog Boarding

Our kennels are open 7 days a week, please see our opening times on our website or emails.

Through the day we do run our kennel very socially, they get to mix with the other guests both staying overnight and day care. Enjoying all the activities that we offer, playing in the paddling pool, enjoying the sun in our paddocks or cuddles with the team.

Adventure walks off site are available for booking.

Each dog gets their own individual room, where they have their own bed and blankets provided by PAWSS – they each have a water bowl and get fed breakfast and evening meals separately so we know they are eating and drinking ok. We feed from the Black Hawk range of biscuit, which is an excellent choice of food for them. If your dog is on special food that is ok too, just bring it along and label it up! We monitor each dog daily, ensuring they are healthy and enjoying their stay.

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Cat sitting in basket
Cat Boarding
Our 2 beautiful catteries are a lovely open communal setting, this means that all the cats run freely together, we have created lots of little hiding places that they can go if feeling a little nervous, and lots of soft comfy places for snoozes in the sun. Black Hawk is the choice of biscuit which is always available, and at night time they have ‘Tuna Time’ where we feed a range of fresh tuna and meat .. most cats look forward to this time!
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Dog being washed
Dog Grooming
We have a fully functioning groom room and team onsite. Grooms can be arranged at the time of your booking, for anything from a bath and freshen up, to full pampering session. The Groom Room does book by Appointment and can get busy so the more notice the better so as not to disappoint. Please check out our prices here if you would like this service.
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Dog giving high five
Dog Training

We also offer puppy group classes, private one-on-one training sessions and in-house training while your dog stays with us.

Please call or fill out our form here to book your training sessions.

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Dog sitting in clean kennel
Facility Cleaning

The cattery is fully cleaned, and litter trays are changed daily. Our kennels are cleaned twice daily with Sterigene and Quell as recommended by our vets. Each area is constantly disinfected and freshened up.

Bedding is washed and replaced. Water bowls are also washed and disinfected.

Very Talented

Meet Our Team

Meet the friendly faces who work at PAWSS.

canine Cough


Dog sitting

Why is my dog coughing?

There are many possible causes of persistent coughing in dogs, including fluid collection around the heart and lungs, poor teeth hygiene, mechanical damage to the throat or something stuck in the windpipe. Another reason for a sudden spate of ongoing coughing might be Canine Cough, also known as Kennel Cough. At the moment in Auckland, the number of Canine Cough cases is quite high.

The technical name for this is Canine Infectious Tracheobronchitis. What that means is that it affects dogs, is easily passed on from dog to dog and is an inflammation (often associated with swelling and itching) of the upper respiratory system. Due to the itchiness, the dogs usually cough or retch to try to remove the sensation, which is often greater after exercise or excitement when they are breathing faster. It can look or sound like the dog has got something (stick, bone etc) caught in the back of its throat. The retching can sometimes be so strong as to produce a yellowish frothy liquid on the floor. Occasionally the inflammation includes the sinuses or nostrils, so vigorous sneezing may also occur.

Truly Awesome

Our Testimonials

Cat looking up

“Taco came to stay today, he hung out with his doggy friends, went for a walk, got muddy and then had a bath and his nails clipped - one happy dog - now asleep on the sofa. Thanks Fiona...”

Taco's Owners

Dog Tuma panting

This team have worked with my dog since he was a puppy at their puppy class. They are his absolute favourite, every time we turn up he runs straight to the reception desk to greet everyone. I love seeing all the photos at the end of the day! They are also the only pet stay near me that will accommodate males intact up to 1 year old which is important for me.

Amy Gardner

Cat looking up

As soon as I got off the car, I can see my dog gets so happy to be there. Never seen my dog this happy before, she was jumping around, tail wagging hard, so excited to want to play. Excellent team at Pets at Whitford, very caring and you can tell that they all love animals. Many thanks, you are awesome.

Bayu Putra

Cat looking up

We placed our dog in boarding at PAWSS over six days and felt reassured that he was well taken care of. We appreciated that the dogs who are boarding can socialize during the days and not simply be kept in their kennels. We also had a groom done and it is one of the best he’s had. We have a very happy and well-exercised doggy! We’re very happy to know that we can rely on PAWSS to look after our fur baby when we can’t take him with us. Thank you so much!

Jessica Labreche

Cat looking up

Left my pup with Pets at Whitford for 2 weeks while on holiday. He was very well taken care of and had a blast. Daily photo updates are an awesome way for us to be reassured that he is okay as well. The staff are absolutely lovely to deal with and very accommodating.

Arti Chand

Dog Rouge panting

In Feb I sent my male pup Rougie to boarding. Rouge had a challenging personality, very anxious around other dogs or strangers. He stayed there for 3 weeks and came back as a happy sociable dog. I paid for training however as they were busy and could not give him full training, Fiona was very kind to let me know and refunded most of the training cost. In March, I fell sick needing hospital treatment. I called Pets at Whitford and they went out of their way to pick up both my dogs, Prada and Rouge, got Prada’s vaccination details directly from the vet as this was Prada’s first time with them and took care of them while I was admitted in hospital and during the first week of recovery at home. They again went out of their way to drop my furbabies home. Honestly, I have not had such a great experience from any other organization that took so much pride in what they do with so much love for the furbabies … Plus point is that they upload the pet's pictures daily on Facebook. Thank you, Fiona and the entire team. You guys are fantastic.

Prem Z

Cat looking up

I have dealt with them for puppy school and grooming services. Suffice to say, I’ll be going there for boarding and all other services in the near and distant future. Fiona and the rest of the staff are really warm and pleasant!

Adhiraj Yadav

Dog Reina sitting in grass field

The girls at PAWSS take wonderful care of our furbaby. Her confidence with other dogs and other humans has improved immensely.

Kennedy Hayes

Cat looking up

Lovely people that take good care of your furry creatures.10/10.

Burt Purvis

Family dogs

Our Dogs love to stay and visit everyone at Whitford so much love for the animals and so much fun for my fur babies

Julie Dickson

Dog walking in grass

Hunter absolutely loves it here!! Loves his friends, the amazing team, the walks and overnight stays too

Kelly Pritchard

Dog lying in pool

I use Pets at Whitford regularly for my much-loved puppy. I was very nervous about leaving him the first time, but could not be happier with their service and care for my dog. They go over and above to look after them, and he (& I!) are always welcomed with a friendly smile. I actually wish that I could stay and hang out with them most of the time, as it looks like they have so much fun - you can see this on their regular Facebook updates. Cannot speak highly enough of them

Jacinda Yeoman

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