high season timesDECEMBER 18th - JANUARY 10th

arrival & departure times | 8am-10am & 4pm-5pm

Daycare Closed from Dec 23rd - Jan 3rd

Sleeping dog on mat

Stay

Stay with PAWSS

Dog sitting

Enjoy your time away without the stress

Allow Pets at Whitford Spa & Stay to care for your companion in our safe, secure and fun-filled environment. Pets At Whitford offer boarding facilities to a wide range of pets including dogs, cats and other small pet boarding – ranging from parrots to guinea pigs to bearded dragons! We understand every pet is different and ensure we cater towards your pet’s needs accordingly. We understand some pets may have health and diet requirements and ensure these needs are met. Please advise our reception of any ‘own food’ and ‘medical’ specific requirements upon booking so we can ensure we are aware of your pet’s needs and cater accordingly.

staycation

Our stay options

Dog looking back at owner
Dog Daycare

Our Day Care facility runs Monday to Friday and offers a social space for your dog to exercise, learn new fun things and generally hang out.

We open at 7am where the dogs meet and greet each other in a controlled environment; we ask that your dog is in before 10am and there are no collections 2pm so that disruption throughout the day is kept to a minimum.

All dogs have a period of rest during the day, where they get to lounge on their beds and re-energise for the afternoons session. During the afternoon they are back out with the pack and enjoy more social time before going home by 6pm when usually they can sleep and dream the night away about all their big adventures!

Assessment Day

If you are a new customer of ours, we ask that you bring your pup in for an initial Assessment Day. An Assessment Day is crucial to ensure our doggy daycare and overnight boarding are the right environment for you and your dog. It allows us to get to know your dog’s unique personality and determine a playgroup best suited to your pet. We have several designated areas for dogs based on a range of important factors including age, temperament, size, and energy levels so your pup is in their element and feels safe throughout their stay.

Throughout our Assessment Day, we closely analyze the behaviour of your canine as we introduce them into a group under strict staff supervision. We ensure that your pet feels confident, comfortable, and settled under our care before confirming overnight boarding bookings.

Daycare Options Cost
Initial Day - Assessment Day $60.00
Subsequent Days $33.00
x10 Daycare Concession $297
x5 Daycare Concession $148.50
Puppy Preschool - Every Tuesday 9-11am for Puppies 6 to 8 weeks $30.00 for 2hrs
Daycare Hours
Monday to Friday - Drop off between 7-10am, pick up between 2-6pm
Weekends & Stat Holidays - Closed
Christmas & New Years Day (to the public) - Closed
Dog sitting in bath
Dog Boarding

A typical day in our boarding doggy kennel begins with breakfast, each dog fed individually within their kennel. We feed high-quality Black Hawk biscuits. We understand some pets may have health and diet requirements and ensure these needs are met. Please advise our reception of any ‘own food’ and ‘medical’ specific needs and requirements upon booking so we are aware of your pet’s needs and cater to them accordingly.

Dogs are then led out from their kennels and mixed in their social groups with like- minded playmates for the morning until they return to their kennel for rest in the middle of the day.

The afternoon allows plenty of time for more play before bed when dinner is served. Access to fresh water is available at all times.

Non-Mixer Information:

At PAWss we fully understand how being the owner of a “tricky to mix” dog has implications when needing to board or access our various services.

We want all dogs to have as great of an experience as any, socially challenged or not, so we have created a “non – mixer” area which is specifically designed to enable plenty of human/dog company and interactions plus outside areas where the dog can have time to themselves and be kept safe.

Staff are designated to work these areas and to structure/rotate dogs/take them for short walks all of which comes at a cost.

Prices may vary depending on the challenges of the individual dog and be assessed by management on a case by case basis. New dogs registering with us that may be socially challenged MUST come in for an assessment with us prior to any boarding or daycare.

Important Information:

AM pick up (Within the times listed) at no extra charge. PM pick up (Within the times listed) – the daycare rate of $33.00 is applied per dog. Any out of hour collections will incur a $25 added fee. An entire dog daily surcharge is applicable for dogs from 10 months of age still not desexed – additional $10 per day.

During our High Season which runs from the 18th December to the 10th January, high season surcharges apply. Please note we can accommodate your pet for any length of stay through this period but a minimum of 7-day charge will apply. Public holiday surcharges apply.

Boarding Options Cost
XL Dogs $45.00
Large Dogs $43.00
Medium Dogs $37.00
Small Dogs $35.00
Non Mixer Options Cost
Large Dogs $60 per night
Medium Dogs $49 per night
Small Dogs $46 per night
Individual / Private Adventure Farm Walks $40 per walk
Daycare (Not ideal for Non mixer dogs but if required) $43 per day
Boarding Hours
Monday to Friday - Drop off & Pick up between 8-11am or 2-5pm
Weekends & Stat Holidays - Drop off & Pick up between 8-10am or 4-5pm
Christmas & New Years Day (to the public) - Closed
Cat sitting in basket
Cat Boarding

Our two beautiful large Catteries are an open, spacious, and calming area for your cat to relax and enjoy. It is a communal area that offers fresh air and sunshine. Lined with multiple litter trays that are cleaned daily and multiple, cosy bedding options all for your cat’s choosing.

We feed Black Hawk and have wet food options for our cattery guests. If your cat has dietary or health requirements, please advise and bring any food/medication along with you upon dropping your cat off for boarding. Let us know if your cat requires their own space, this can be accommodated.

Important Information:

AM pick up (Within the times listed) at no extra charge. PM pick up (Within the times listed) charge of $11.00 applies per cat. All cats must be desexed.

During our High Season which runs from the 18th December to the 10th January, high season surcharges apply. Please note we can accommodate your pet for any length of stay through this period but a minimum of 7-day charge will apply. Public holiday surcharges apply.

Boarding Options Cost
All Cats $22.00 per night
Boarding Hours
Monday to Friday - Drop off & Pick up between 8-11am or 2-5pm
Weekends & Stat Holidays - Drop off & Pick up between 8-10am or 4-5pm
Christmas & New Years Day (to the public) - Closed
Hamster in cage
Small Pet Boarding

We not only provide overnight boarding facilities for dogs and cats but also a range of other small pets including rabbits, guinea pigs, birds, bearded dragons, and more! Contact our reception to enquire and book your small pet in with us.

Important Information:

AM pick up (Within the times listed) at no extra charge. PM pick up (Within the times listed) charges apply, please enquire.

During our High Season which runs from the 18th December to the 10th January, high season surcharges apply. Please note we can accommodate your pet for any length of stay through this period but a minimum of 7 day charge will apply. Public holiday surcharges apply.

Boarding Options Cost
All Pets Price on application
Boarding Hours
Monday to Friday - Drop off & Pick up between 8-11am or 2-5pm
Weekends & Stat Holidays - Drop off & Pick up between 8-10am or 4-5pm
Christmas & New Years Day (to the public) - Closed

Truly Awesome

Our Testimonials

Cat looking up

“Taco came to stay today, he hung out with his doggy friends, went for a walk, got muddy and then had a bath and his nails clipped - one happy dog - now asleep on the sofa. Thanks Fiona...”

Taco's Owners

Dog Tuma panting

This team have worked with my dog since he was a puppy at their puppy class. They are his absolute favourite, every time we turn up he runs straight to the reception desk to greet everyone. I love seeing all the photos at the end of the day! They are also the only pet stay near me that will accommodate males intact up to 1 year old which is important for me.

Amy Gardner

Cat looking up

As soon as I got off the car, I can see my dog gets so happy to be there. Never seen my dog this happy before, she was jumping around, tail wagging hard, so excited to want to play. Excellent team at Pets at Whitford, very caring and you can tell that they all love animals. Many thanks, you are awesome.

Bayu Putra

Cat looking up

We placed our dog in boarding at PAWSS over six days and felt reassured that he was well taken care of. We appreciated that the dogs who are boarding can socialize during the days and not simply be kept in their kennels. We also had a groom done and it is one of the best he’s had. We have a very happy and well-exercised doggy! We’re very happy to know that we can rely on PAWSS to look after our fur baby when we can’t take him with us. Thank you so much!

Jessica Labreche

Cat looking up

Left my pup with Pets at Whitford for 2 weeks while on holiday. He was very well taken care of and had a blast. Daily photo updates are an awesome way for us to be reassured that he is okay as well. The staff are absolutely lovely to deal with and very accommodating.

Arti Chand

Dog Rouge panting

In Feb I sent my male pup Rougie to boarding. Rouge had a challenging personality, very anxious around other dogs or strangers. He stayed there for 3 weeks and came back as a happy sociable dog. I paid for training however as they were busy and could not give him full training, Fiona was very kind to let me know and refunded most of the training cost. In March, I fell sick needing hospital treatment. I called Pets at Whitford and they went out of their way to pick up both my dogs, Prada and Rouge, got Prada’s vaccination details directly from the vet as this was Prada’s first time with them and took care of them while I was admitted in hospital and during the first week of recovery at home. They again went out of their way to drop my furbabies home. Honestly, I have not had such a great experience from any other organization that took so much pride in what they do with so much love for the furbabies … Plus point is that they upload the pet's pictures daily on Facebook. Thank you, Fiona and the entire team. You guys are fantastic.

Prem Z

Cat looking up

I have dealt with them for puppy school and grooming services. Suffice to say, I’ll be going there for boarding and all other services in the near and distant future. Fiona and the rest of the staff are really warm and pleasant!

Adhiraj Yadav

Dog Reina sitting in grass field

The girls at PAWSS take wonderful care of our furbaby. Her confidence with other dogs and other humans has improved immensely.

Kennedy Hayes

Cat looking up

Lovely people that take good care of your furry creatures.10/10.

Burt Purvis

Family dogs

Our Dogs love to stay and visit everyone at Whitford so much love for the animals and so much fun for my fur babies

Julie Dickson

Dog walking in grass

Hunter absolutely loves it here!! Loves his friends, the amazing team, the walks and overnight stays too

Kelly Pritchard

Dog lying in pool

I use Pets at Whitford regularly for my much-loved puppy. I was very nervous about leaving him the first time, but could not be happier with their service and care for my dog. They go over and above to look after them, and he (& I!) are always welcomed with a friendly smile. I actually wish that I could stay and hang out with them most of the time, as it looks like they have so much fun - you can see this on their regular Facebook updates. Cannot speak highly enough of them

Jacinda Yeoman

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